Returns & Exchanges
At The Magic Brush, we want you to be completely enchanted by your purchase; if you are not satisfied, we offer a 30-day window for returns on all unused beauty tools and accessories. Please ensure items are in their original packaging to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
- 2.Pack Your Items
Securely place the unused products in their original boxes, ensuring all protective seals are intact to prevent damage during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.